Application Outage

Incident Report for Causaly

Resolved

As per the previous outage on the 20th September, we have again observed long-running queries reduce the availability of the system. We have increased capacity in the pool to restore stability in the platform.

Fortunately during this incident the team have been able to pin-point the specific problem and will release a code change to prevent future occurrences of this problem.

We will review the auto-scaling process to ensure that capacity is better managed in the future.

Posted Sep 26, 2023 - 18:45 UTC