Resolved
Auth0 have identified that this is a result of a larger-scale incident with their cloud provider AWS.Users are able to log into the Causaly platform now.
Monitoring
We are currently monitoring the situation as it seems the logins to platform are working however Auth0 haven't confirmed the fix is finalized.
Identified
Auth0 is now investigating the issue.https://status.auth0.com/incidents/2mstm0ylgvfn
Investigating
Our authorization service provider (Auth0) is currently having an outage/issue.This will affect users logging onto the Causaly platform (med.causaly.com).